Privacy Policy

Effective Date: August 2, 2025

Lindsey Ross operating as The Okie Doula

The Okie Doula (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or receive our doula services.

We may collect personal information in the following ways:

• Inquiries via Email:
  When you contact us at lindsey@theokiedoula.com, we may collect your name, email address, phone number, and any other details you choose to share. If you move forward with services, this information may be added to our secure client portal, DoulaDo, to help manage your care.
• Client Information via DoulaDo:
  We use DoulaDo to collect and manage client-related information, including intake forms, contracts, service preferences, and communication. All personal and health-related data shared through DoulaDo is stored and protected according to their security and privacy practices.
• Phone and Text Communication:
  If you provide your phone number, we may contact you via phone or text message for service-related communication, including scheduling, care updates, and follow-ups. We do not use your phone number for marketing purposes. By providing your phone number, you consent to receive these service-related calls and texts. Message and data rates may apply. You may opt out at any time by replying “STOP” or contacting us directly.
• Cookies and Tracking Technologies:
  Our website, hosted through GoDaddy, uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You will have the option to accept or decline non-essential cookies through a consent banner. For more information, see GoDaddy’s Privacy Policy.
• Analytics Tools:
  We may use third-party tools such as Google Analytics to collect anonymized data about how visitors use our site (e.g., browser type, device type, time spent, and pages visited). This helps us improve our website and services.

We use the personal information we collect to:

• Respond to inquiries
• Provide and manage doula services
• Communicate via phone, text, or email about appointments, care, and service updates
• Send reminders or confirmations
• Share necessary client information with a trusted backup doula if needed to ensure continuity of care; any backup doula agrees to maintain privacy standards
• Improve our website and client experience

We do not sell or share your information for advertising or marketing purposes.

• You may decline non-essential cookies via our website’s cookie banner.
• You may request access to, correction of, or deletion of your personal data by emailing lindsey@theokiedoula.com.
• Clients may also manage their personal information directly through their secure DoulaDo portal.
• You can opt out of receiving service-related text messages at any time by replying “STOP” or contacting us.

Our services are designed for adults—specifically pregnant and postpartum individuals. We may collect limited information about children (such as names, birth dates, or health details) only when submitted by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13. If we learn that information has been provided directly by a child under 13, we will delete it promptly.

We take reasonable steps to protect your information using secure systems and trusted third-party tools. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our website and communications may include links to third-party platforms (e.g., DoulaDo). We are not responsible for the privacy practices or content on those external sites. Please review their privacy policies before submitting any personal data.

We may update this Privacy Policy periodically. The date at the top reflects the most recent version. Continued use of our site or services after any changes indicates your acceptance of the updated policy.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Lindsey Ross

The Okie Doula

lindsey@theokiedoula.com